Payment Policy
1. Accepted Payment Methods
We accept the payment methods displayed and available at checkout.
Depending on your location and payment eligibility, these may include:
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Visa
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Mastercard
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American Express
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PayPal
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Shop Pay
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Apple Pay
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Google Pay
Please check the checkout page for the payment options currently available to you.
2. Payment Processing
All payments must be successfully authorized before an order can be processed.
Once your payment is completed, you will receive an order confirmation email containing your order details.
If your payment cannot be authorized, your order may not be processed.
3. Pricing and Currency
Product prices are displayed in the currency indicated on our website.
Depending on your location, your bank or payment provider may apply currency conversion fees or additional transaction charges.
These fees are determined by your financial institution and are not controlled by JUVRENIO.
4. Payment Security
We take payment security seriously.
Payments are processed through secure third-party payment providers and payment gateways.
JUVRENIO does not store or have access to your full credit card details.
Please do not send your complete credit card number, security code, or other sensitive payment information through email.
5. Order Confirmation
After successfully placing an order, you will receive an order confirmation email.
If you do not receive a confirmation email, please check your spam or junk folder.
You may also contact our customer service team for assistance.
6. Refunds and Cancellations
Approved refunds will generally be issued to the original payment method used for the purchase.
Refund processing times may vary depending on your bank, credit card company, or payment provider.
For additional information, please refer to our Return & Refund Policy.
7. Payment Issues
If you experience any payment difficulties, including declined transactions or duplicate charges, please contact us.
We recommend checking with your bank or payment provider if your payment is declined.
8. Contact Information
If you have any questions regarding payments, please contact our customer support team:
Email: info@juvrenio.com
We're always happy to help!
JUVRENIO Customer Support Team