Shipping Policy
1. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing times may be extended during holidays, promotional events, or periods of high order volume.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Time
Estimated delivery times vary depending on your destination and shipping method.
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United States: Approximately 7–15 business days.
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International Orders: Approximately 10–20 business days.
These are estimated delivery times only and are not guaranteed. Actual delivery may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.
3. Shipping Costs
Shipping fees, if applicable, will be calculated and displayed at checkout before you complete your purchase.
Any free shipping promotions will be subject to the terms and conditions displayed on our website.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number, if available.
Please allow 3–5 business days for tracking information to become available or update after shipment.
5. Shipping Address
Please make sure your shipping address and contact information are accurate before placing your order.
JUVRENIO is not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.
If you notice an error in your shipping information, please contact us as soon as possible at info@juvrenio.com. We cannot guarantee that changes can be made once an order has been processed or shipped.
6. Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any applicable charges are the responsibility of the customer unless otherwise stated at checkout or required by applicable law.
7. Delayed or Missing Packages
If your package has not arrived within the estimated delivery window, please contact us at info@juvrenio.com.
We will do our best to help investigate the issue and provide assistance.
Thank you for choosing JUVRENIO. We appreciate your patience and support!
Contact Us: info@juvrenio.com